Unable to access configuration hub in ServiceNow Personal Developer Instance

Vipin Verma3
Tera Contributor

‎02-26-2024 01:36 AM - edited ‎02-26-2024 01:38 AM

Hi, 

I am using the ServiceNow Personal Developer Instance and unable to access the configuration hub module. I installed it on 19 Feb, it is showing installed in plugins. But I can't see the module under Admin Centre. Many thanks.

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-26-2024 01:40 AM

Hi @Vipin Verma3 

 

I can see like this in PDI

 

AGLearnNGrow_0-1708940406692.png

 

 

- Try to repair the Plugin again

- See if any other role required along with Admin to access this. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Vipin Verma3
Tera Contributor
In response to Dr Atul G- LNG

‎02-26-2024 02:30 AM

Hi Atul,

 

Thanks for your reply. I repaired the plugin, showed successful message. However, I am still not able to search the configuration hub in applications. Please see the screenshot, let know if anything amiss.

 

Error26Feb.JPG

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Vipin Verma3

‎02-26-2024 02:34 AM

SO surprising @Vipin Verma3 

 

I can see all normal. Try cache.do and logout and login again. This is the last option. As it is PDi , so no support also available.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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