Display more fields on Agent Assist Card

[poonamv]

How can we display more fields in agent assist card.

We have enabled Predictive Intelligence,so its showing 3 actions,Similar Incidents,Similar Open Incidents,Similar Resolved Incidents. So now we want to Configure Display Fields: We want to Add fields like Number, State, Resolution notes, and Confidence to the Agent Assist card for Similar Incidents and Similar Resolved Incidents search sources.

How to do it.

Thanks

[M Iftikhar]

Hi @poonamv , check Configure Agent assist cards 

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[Ankur Bawiskar]

@poonamv 

this link has info to do that

What is Agent Assist? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@poonamv 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.