ACL error when using Email API

[ramkrishna_bhat]

I am trying to use the ServiceNow Email API ("api/now/v1/email") but I am getting following error message:

"error": {

        "message": "Operation Failed",

        "detail": "ACL Exception. Send Failed due to security constraints"

    },

    "status": "failure"

I have already provided the table read and write roles and also provided the email_api_send role to the user. What might be the issue here?

[msowmiya]

Hi, Any fix identified for this? 

We face teh same issue after upgrading to Washington DC

[David Dietrich1]

Make sure the user has the "create" role on the sys_email table in addition to read and write.