API Recommendation for Integrating Text-to-Speech Functionality in ServiceNow

wickjhon000
Kilo Contributor

‎09-13-2024 05:47 AM

Could you recommend an Speakatoo TTS API that can be integrated with ServiceNow (SN) for text-to-speech functionality? The goal is to convert text into speech, listen to it, and save the audio within SN. Any suggestions related to this would be greatly appreciated. Thank you!

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ersureshbe
Giga Sage
Giga Sage

‎09-14-2024 01:57 PM

Hi, 

For the purpose of this integration, it is essential to familiarize yourself with the Speaktoo APIs. Identify the API that offers synchronous mode responses, specifically the text-to-speech API, and utilize the integration hub to facilitate the integration process.

 

In the event that there is no synchronous response from the APIs due to the time required for text-to-speech conversion, locate the record using the unique value from the payload, resend the unique ID, and retrieve the audio file as an attachment.

 

It is important to determine which type of attachment is suitable, whether Binary or Base 64. Based on this assessment, employ the ServiceNow API to gather the output and attach it to the relevant ticket.

 

Regards,
Suresh.
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