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ARANDA Integration

Fabio Alexander
Tera Contributor

Hello, is it possible to integrate Service Now Xanadu with Aranda ITSM to create incident tickets in the latter?

 

I searched for the Service Now API for Aranda, but couldn't find it

 

How should I integrate it correctly, from Service Now to Aranda or vice versa?

 

Thank you for your attention and responses.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Fabio Alexander
Tera Contributor

Hi @Dr Atul G- LNG 

Thank you very much, this information is very useful.

Regards