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ARANDA Integration

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Fabio Alexander
Tera Contributor

‎09-08-2025 10:13 AM

Hello, is it possible to integrate Service Now Xanadu with Aranda ITSM to create incident tickets in the latter?

 

I searched for the Service Now API for Aranda, but couldn't find it

 

How should I integrate it correctly, from Service Now to Aranda or vice versa?

 

Thank you for your attention and responses.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-08-2025 10:17 AM

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-08-2025 10:17 AM

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Fabio Alexander
Tera Contributor

‎09-08-2025 02:32 PM

Hi @Dr Atul G- LNG 

Thank you very much, this information is very useful.

Regards