We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

ARANDA Integration

Fabio Alexander
Tera Contributor

Hello, is it possible to integrate Service Now Xanadu with Aranda ITSM to create incident tickets in the latter?

 

I searched for the Service Now API for Aranda, but couldn't find it

 

How should I integrate it correctly, from Service Now to Aranda or vice versa?

 

Thank you for your attention and responses.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Fabio Alexander 

If there is no OOTB API, then you need to build it mate.

 

https://docs.arandasoft.com/aic/en/pages/integracion_cmdb_servicenow/Configuracion/configuracion.htm...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Fabio Alexander
Tera Contributor

Hi @Dr Atul G- LNG 

Thank you very much, this information is very useful.

Regards