Hi All,
I recently attended interviews at a few companies. I’ve shared my experience, along with the question patterns and suggested answers. I hope those who are currently seeking a job can use this information for preparation and gain useful insights into the interview patterns.
1. Difference Between Fix script & Background script.
2. Is coalesce case sensitive ?
3. What is Protection Policy ?
4. Any idea about multitenant instance ?
5. Is there any restriction about adding actions in Flow designer ?
6. Can we add multiple coalesce for transform map ? What will happen if one of coalesce match and remaining are not match ?
7. In Incident form want to restrict 4 fields for "Help Desk" group's member. How can we achieve ? How many ACL need to implement to achieve this requirement ?
8. What is Access Analyzer ? How to use it ?
9. How to debug Client Side and Server side script in ServiceNow Instance ?
10. Have you used pushed Notification ?
11. In notification email template and Subject line both are added. How notification Subject line will work either from Email template or Notification Subject ?
12. Can we call system property from Client Side ? If yes what will steps ?
13.How to restrict recipients in email notifications ?
14. How to troubleshoot if notification not sent for the users ?
15. Have you worked on UI Builder ?
16. Difference b/w next(), has next() ?
17. How to call "g_scratchpad" object for Display BR and On load Client() script ?
18. In User criteria you have "Location", "Group", "Roles", "Company", and Advance Script also. How will it work if Match all is check or uncheck ?
19. What is Deny unless & Allow if in ACL ?
20. What is execution order of "Query Business rule " and "ACL" ?
Script Questions :
1. Write a script to fetch count of P1 incidents for last 6 months.
2. Reverse the given string by implementing your own logic rather than using any built-in functions.
For example:
If str = "abira", then the reversed string should be revStr = "ariba".
3. Sort the array without using inbuilt function.
arr = [34, 90, 76, 12, 6, 20]
4.Write a script that calculates the date difference between the current date and the date of birth (DOB). If the age is more than 25 years, it should display the message: “You are eligible for a Driving License”; otherwise, it should display “Not eligible.”
5. Write a script to find unique elements from an array.
arr = [7, 90,34, 7, 340, 3, 90]
uniqueArr = [7, 90, 34, 340, 3]
6. Write a script that automatically closes the parent HR case once all its child HR tasks are closed.
7. How to parse the below JSON ?
var obj = {
"firstName" : "Abira" ,
"lastName" : "Kumari",
"address" : "WB",
"skill":
{
"primary":" ServiceNow",
"secondary": "Salesforce"
},
};
Integrations Questions :
1. Have you used authentication in REST integration ? If yes what is difference b/w Basic Oauth and Oauth 2.0 ?
2. Difference b/w PUT and PATCH method.
3. Have you built any scripted REST API ? If yes explain the scenario.
4. Suppose data is being imported from Excel into a target table in ServiceNow. If the User ID field is empty in the Excel file, the record should not be inserted into the ServiceNow target table.
How can this be implemented?
5. What would be your approach if an integration fails?
6. In terms of ServiceNow integrations, who acts as the OAuth provider in both inbound and outbound scenarios?
7. Difference b/w access token and Refresh token ? If refresh token expire how integration will work ?
8. Is there any way to increase the life span of Access token and Refresh token ?
9. Difference b/w JSON.parse() and JSON.stringify().
Please mark helpful and correct answer if it's worthy for you.
