Having an issue with REST API Explorer using PATCH method on CMDB Instance API

[Jay Jav]

Hi,

I am trying to test and use the CMDB Instance API, but I faced an issue with PATH Method.

In REST API Explorer,when I want to change the value of "ram" for any class and specific CI using the SYS ID, I receive the 500 Internal Error message. I tested with PDI and other instances and the issue persists.

it says the attributes is null, how can I address the issue in the REST API explorer?

{
"error": {
"message": "Exception while executing request: Cannot invoke \"java.util.Map.put(Object, Object)\" because \"attributes\" is null",
"detail": "Cannot invoke \"java.util.Map.put(Object, Object)\" because \"attributes\" is null Check logs for error trace or enable glide.rest.debug property to verify REST request processing"
},
"status": "failure"
}

[Javad]

Thank you, @palanikumar.

but how I can add attributes via REST API explorer? I noticed that the \"attributes\":  is missed in the input but how can I add it?

[palanikumar]

I don't this this is supported in builder, Use Raw tab instead and pass the data like below:

Payload:

{

    "attributes": {

        "ram": "2024"

    },

    "source": "ServiceNow"

}

[palanikumar]

Hello @Jay Jav ,

if my response resolved your issue then mark my response as accepted solution and close the thread 

[Javad]

Thank you, @palanikumar.

but how I can add attributes via REST API explorer? I noticed that the \"attributes\":  is missed in the input but how I can add it?

[palanikumar]

I mentioned how to add it in previous post. Did you check?

You can't use Builder. Use the Raw section and send the details as JSON:

{

    "attributes": {

        "ram": "2024"

    },

    "source": "ServiceNow"

}