Integration with Maintenance Schedules module

[suhas marathe]

We are looking to integrate 'Maintenance Schedules' with IBM netcool. I curious to know from the community if anyone has done any sort of integration with Maintenance Schedules module? What was the use case?

Thanks in advance!

[Vishal Jaswal]

Hello @suhas marathe 

I believe it will be quite challenging to find someone who has experience with such scenario that you posted.

Maintenance schedule are generally used for preventive maintenance scenarios where you want something to be done periodically like updating the router firmware upgrade every six months. If netcool is integrated with ServiceNow for event management (event - incident) then such maintenance schedule against CIs not to create incident or change request in ServiceNow.

Hope it helps!