Mimecast integration

[attanhes]

We are look into integrate Mime cast with Service Now. Please let me know a best way to do it without using any third party plugin in store as we have limitations with third party plugins as it comes potential challenges such as compatibility issues, vendor dependence, performance impacts, security risks, and cost considerations.

We have tested below third party plugin but it does not fit for our purposes.
Mimecast + ServiceNow

I am looking for some other solution outside above plugin. If someone has done this please let me.

[Community Alums]

Hi @attanhes ,

Are you using "version 1.3.2"?

The following improvements are featured as part of this 1.3.2 update:

1. Improved Synchronization:
   • We are enhancing API performance with improved synchronization, facilitating better background synchronization, and effectively resolving timeout issues.
      
2. Improved Multi-Domain Support:
   • We have improved the performance for Multi-Domain environments. This enhancement will enable smoother operations across multiple domains.
      
3. New Mimecast Account Admin Role:
   • We're introducing the Mimecast Account Admin role to provide more comprehensive control. This role offers advanced administrative capabilities to enhance the management of accounts.
      
4. New Dedicated UI for MSP Admins:
   • We've added a new UI (User Interface) designed for MSP (Managed Service Provider) admins. This interface streamlines updating internal app properties, ensuring a more efficient workflow.
      
5. Backward Compatibility:
   • Existing users on Single-Domain instances can be assured this update maintains backward compatibility. You can continue using the app without experiencing any notable changes.

[attanhes]

We are not looking for Mime cast plugin in store. We are in Washington release and this plugin is not available as start. Not looking for any third party plugins as it caused some issues with upgrades and security.

I am looking for other solution.