update change request API issue

Prasannasqq
Kilo Contributor

Hi All,

We have a API to update the details in any existing change request

API : https://[Your Instance name]/servicenow/v2/changes

PUT Method (uses OAUTH2 credentials).

 

The problem is in service now while creation of change request correlation_id is not mandatory. So most of the change have blank correlation_id. But API uses only correlation_id to update.

If is use u_number. it is trying to insert new record.

 

Is there any way to user change request no to update the record.

 

Please suggest some solution.

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