leofrancia
ServiceNow Employee
ServiceNow Employee

"Tell me and I forget. Teach me and I remember. Involve me and I learn." - Xunzi

 

Why this blog series?

We believe in 'involving' you, not just telling you. That's why we created this interactive guide. Okay, so we can't just hand you the keys to a live SAP system (that might not end well!). But we can give you a taste of how to connect SAP and ServiceNow, making your life way easier. This series is all about showing you how to read and update SAP data right from your ServiceNow flows and apps.

For whom is this series?

You would find this series useful:

  • If you're a business leader who's tired of slow, manual processes, this is for you.
  • If you're a business user who spends way too much time copy-pasting data between SAP and ServiceNow, keep reading.
  • If you're a ServiceNow developer who wants to integrate SAP data without the headache of complex interfaces, you're in the right place.

In this first part, we'll show you how to create a data model to pull the specific SAP data you need, and how to schedule those data pulls. We will also show how you can use create integrations that will allow ServiceNow to write data into SAP. We'll be using RFC-based SAP protocols, but the core ideas apply to OData as well.

 

Ready to get started? 

We've created an interactive guide that walks you through the process step by step. You can find it here.

In the guide, you'll learn how to create a data model, configure extraction tables, schedule your data pulls, and write back to SAP in real time. Don't worry, it's easier than it sounds! The guide is designed to be user-friendly, with clear instructions and helpful tips. Just a heads up, we'll be using 'ERP Data Hub' and 'ERP Canvas' interchangeably. They refer to the same thing.

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Conclusion

And there you have it! You've just created your first SAP data extraction and update model, ready to power your ServiceNow workflows and apps. We're always working to make this process even smoother, and we appreciate your feedback on how we can improve. Stay tuned for more updates in future releases!

 

Other blog entries worth checking out:

We value your feedback - do not hesitate to post your questions or comments below!

 

- Leo