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02-03-2025 07:41 PM
Well, I would say I am not worthy of the title of Developer but i have come here to get a suggestion for a project I am working.
I am wanting to build a app that functions as a checklist, where when they go to the Service Catalog (Unless there is a better place to put this) they can choose a Monday, Tuesday, etc checklist. Once the selection is made, it creates the custom prefixed tickets and assigns them to the original initializing User. Additionally on top of that, Id like the Short Description and Description be already filled and Read Only, only requiring a journal entry, before it can be closed.
Again Im new but just came here for suggestions.
Solved! Go to Solution.
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02-04-2025 10:31 PM
Hi @Community Alums
Agree, so if you ask me the first step is not development, take a pen and paper and draft what you need in your app/validations/ flow etc and it is easy for you to build it. Things are doable in SN, the only thing is clear requirements to build this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-04-2025 10:31 PM
Hi @Community Alums
Agree, so if you ask me the first step is not development, take a pen and paper and draft what you need in your app/validations/ flow etc and it is easy for you to build it. Things are doable in SN, the only thing is clear requirements to build this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-04-2025 11:15 AM
I think the website mightve ate my reply to ya. This info was helpful to get the ball slowly rolling, I am kinda in a planning stage and the part Im mulling over is if I can set a flow that will create a record, with Short description and description pre-populated with something and marked as READ only.
