hey @VenkataGanY
You can remove the choices you created for Incident
Option 1: From Choice List
Go to System Definition > Choice Lists
Filter:
Table = incident
value= your field name
Open the choice record you created
Click Delete (or set it Inactive)
Option 2: From Dictionary
Open the Incident form
Right click the field - Configure Dictionary
Scroll down to Choices related list
Delete the choice from there (or mark it Inactive)
Note:
If that choice is already used in existing Incident records, it’s safer to set it Inactive instead of deleting, otherwise the old records may show blank/missing value.
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Regards
Vaishali Singh
