agent mobile

Go to solution
linoyv691904179
Tera Contributor

‎03-16-2025 05:21 AM - edited ‎03-16-2025 05:21 AM

Hello,

 

How can i create a Duration type of field in Agent Mobile?

Date/ Time isn't the right type of field

linoyv691904179_1-1742127552739.png

 

 

linoyv691904179_0-1742127522303.png

 

Thanks Ahead

 

0 Helpfuls
  • 567 Views
1 ACCEPTED SOLUTION

Go to solution
PrashantLearnIT
Giga Sage

‎03-16-2025 05:40 AM

Hi @linoyv691904179 

 

In ServiceNow Agent Mobile, you cannot directly create a duration field because the Duration field type is not natively supported in the Mobile UI.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

View solution in original post

1 REPLY 1

Go to solution
PrashantLearnIT
Giga Sage

‎03-16-2025 05:40 AM

Hi @linoyv691904179 

 

In ServiceNow Agent Mobile, you cannot directly create a duration field because the Duration field type is not natively supported in the Mobile UI.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************