API access through MID SERVERS

DBasu0502
Tera Contributor

‎10-30-2024 03:07 AM

Hi All ,

In my bank we have a bunch of endpoints and data bases that we would like to expose to Servicenow Instance ( in cloud ) .

Needless to say that all these Api's are behind the Firewall an we plan to use a MID Server to communicate .

Are the following scenarios 

1. From SNOW if I write a scripted REST API and try doing  GET to the endpoint will I be able to communicate ?

2. From internal " API if i try to reach a SNOW end point will i be able to access and perform a POST ?

 

I am made to believe the second is quite possible as the MID SERVER host will have whitelist access to all "our" snow instances .

 

Please provide some suggestions 

 

 

0 Helpfuls
  • 1,040 Views
1 REPLY 1

Kieran Anson
Kilo Patron

‎10-30-2024 04:25 AM

Hi,

The first is possible as outbound API calls can go via mid server if specified. The second isn't, as you'd then be using the MID server as a proxy gateway which isn't its intention. The exception being for ITOM event management where that capability is deployed. 

 

Usually for the second, the infrastructure/network team will configure firewall rules or a gateway to allow outbound HTTP calls

0 Helpfuls