Auto populate fields on pop-up window

[NAIDILE S]

Hi All!

Here on the pop-up based on CI i need to fill the other service, application service and service offering fields and save it on incident form.
How do i do that ? can anyone help me with this.
Thank you

[Ankur Bawiskar]

@NAIDILE S 

Is this pop-up out of the box?

I think it's custom and an UI page.

You might have to use onChange event on that HTML field and use GlideAjax to fetch the value and then set it.

Why not do this?

1) create a view on incident table with the limited fields as shown in screenshot

2) when user clicks the button show that view for new record and user can submit directly. there it's normal form and you can use normal onChange client script and use GlideAjax to fetch and set the value.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NAIDILE S]

Hi @Ankur Bawiskar 
This pop-up is OOTB , but i have added 4 fields on it.

Creating of new view on incident, this will not support my requirement

[Ankur Bawiskar]

@NAIDILE S 

so is it an UI page?

so did you try creating onChange on that reference field?

[NAIDILE S]

@Ankur Bawiskar 
Correct its an UI page

as UI page is new to me , i tried different methods.. did not get it