Cannot add a new Application in App Engine Studio

Moritz Becker1
Tera Contributor

Hi All,

I am currently starting out on my official learning path for the ServiceNow Application Developer, but am currently stuck at creating a new Application in my lab instance.

MoritzBecker1_1-1719418769301.png

MoritzBecker1_2-1719418784079.png

I have tried multiple times with different names and values but I always get the same error stating that "Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is already taken by another application".

 

MoritzBecker1_0-1719418691269.png

Although I followed everything in the tutorial I cannot get it to work.
I am on Washington DC release.

I pulled the log line that corresponded to the error message, it looks like this:

MoritzBecker1_3-1719419112043.png

I also cannot debug the flow that creates the application (Application Template - Scoped app template with roles), because it is a protected app file.

I'd be very glad if anybody has any idea of what could be wrong.

Farewell

1 ACCEPTED SOLUTION

@Moritz Becker1  - try the same in your PDI, if this works, then go ahead and refresh the instance, you may have the risk of losing the data as mentioned by @Dr Atul G- LNG and progress. 

 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

View solution in original post

11 REPLIES 11

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Moritz Becker1 

 

It looks like instance issue, I wil not suggest to release this insatcne but try cache.do and still not work, try to updat ethe AES plugin once. 

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Dr. Atul G. - Learn N Grow Together
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Hi,
thanks for that tip, unfortunately clearing the cache did not help and updating the AES plugin does not seem to work at all.

MoritzBecker1_0-1719420727729.png

Regards

 

Hi @Moritz Becker1  -

I think you should refer to this article by @Foster Hardie - Particularly refer to his #4 this helped me when I faced this issue sometime back. 

https://www.servicenow.com/community/developer-articles/ui-framework-component-error-this-scope-is-a...

 

Good Luck!

 

Credits to - @Foster Hardie 

 

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Hi @PaulSylo,
thanks for the input,
this seems to coincide with the problem I am facing but with no way to purge the app repo because this is a lab instance.

I will release the instance and provision a new one, maybe that solves things.
Regards