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‎06-26-2024 09:26 AM
Hi All,
I am currently starting out on my official learning path for the ServiceNow Application Developer, but am currently stuck at creating a new Application in my lab instance.
I have tried multiple times with different names and values but I always get the same error stating that "Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is already taken by another application".
Although I followed everything in the tutorial I cannot get it to work.
I am on Washington DC release.
I pulled the log line that corresponded to the error message, it looks like this:
I also cannot debug the flow that creates the application (Application Template - Scoped app template with roles), because it is a protected app file.
I'd be very glad if anybody has any idea of what could be wrong.
Farewell
Solved! Go to Solution.
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‎06-26-2024 11:30 AM
@Moritz Becker1 - try the same in your PDI, if this works, then go ahead and refresh the instance, you may have the risk of losing the data as mentioned by @Dr Atul G- LNG and progress.
PaulSylo
Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !
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‎06-26-2024 09:33 AM
It looks like instance issue, I wil not suggest to release this insatcne but try cache.do and still not work, try to updat ethe AES plugin once.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-26-2024 09:52 AM
Hi,
thanks for that tip, unfortunately clearing the cache did not help and updating the AES plugin does not seem to work at all.
Regards
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‎06-26-2024 10:07 AM - edited ‎06-26-2024 10:08 AM
Hi @Moritz Becker1 -
I think you should refer to this article by @Foster Hardie - Particularly refer to his #4 this helped me when I faced this issue sometime back.
Good Luck!
Credits to - @Foster Hardie
PaulSylo
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‎06-26-2024 10:15 AM
Hi @PaulSylo,
thanks for the input,
this seems to coincide with the problem I am facing but with no way to purge the app repo because this is a lab instance.
I will release the instance and provision a new one, maybe that solves things.
Regards