Custom Application
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-09-2024 07:29 AM
I created a custom application from scratch in dev but when i publish and retrieve in test it's not showing as a custom application. It's showing as a store application. how do I resolve this please

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-10-2024 02:27 AM
@VictoriaA Ideally your application should show up as a custom application on the test instance. Could you please post a screenshot to highlight the issue.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-17-2024 03:54 AM
You will probably need to copy "sys_app" record for that custom application to your test instance. Try Export/Import XML for that sys_app table record for your custom application.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-22-2024 08:50 AM
This is the correct behavior on the instance. When you install an app from the "App Repo" or using App Engine Management Center, the app on the target system will always get created on the "sys_store_app" table. This is because applications written to that table are not allowed to be edited on the instance, which is exactly the behavior you would want in non-development environments.
This is because the "App Repo" (which is also leveraged by AEMC) is hosted by ServiceNow and can be treated as a private store just for your company. You create the app in Dev [sys_app], but when you publish it to the App Repo, you're publishing a "read-only" copy of the app. Just like a mobile app for iOS or Android, you would not want people to edit the app once you have published it.
Hope this helps.
--------------------------------------------------
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me. Thanks!
--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow