Hello @Jamshaid ,
To achieve this, create a notification on the requested item table. Please refer to the images below for clarity. Adjust the condition based on your needs – for instance, use "state changes" if notifications should trigger for every state change, or customize it for closed complete states.
In the "Who will receive" tab, specify the recipients, such as fixed users, requested for, opened by, or assigned to. Add them accordingly in the "Users/Groups" field.
In the "What will contain" section, set the subject, and use the select variable section to include the record number if needed.
Also you can refer the below links as well:
Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks,
Aniket
Hello @Jamshaid ,
To achieve this, create a notification on the requested item table. Please refer to the images below for clarity. Adjust the condition based on your needs – for instance, use "state changes" if notifications should trigger for every state change, or customize it for closed complete states.
In the "Who will receive" tab, specify the recipients, such as fixed users, requested for, opened by, or assigned to. Add them accordingly in the "Users/Groups" field.
In the "What will contain" section, set the subject, and use the select variable section to include the record number if needed.
Also you can refer the below links as well:
Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks,
Aniket
Hello @Jamshaid ,
Yes absolutely you can, just need to mention for which item you want to trigger it.
Refer the below image.
Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.
Thanks,
Aniket
