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teralavinay
Tera Contributor

3 hours ago

how much time taken in the service now pdi 

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Tanushree Maiti
Tera Patron

2 hours ago - last edited 2 hours ago

Hi @teralavinay 

 

If your instance remains unresponsive for several days, you can choose to release the PDI and request a new one.

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up" ,"500 error"  or not getting online state for more than 24-48 hours, then  I will  advice you  to release the instance and request a new one .   

 

As you know there is no support available for PDI.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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