Flow Action "Look up Records" or "Look up Record" is not returning the records from a custom a table

[Srinivas Chinn1]

I'm passing the "sys id" of the record in a flow variable and I'm matching the condition with the "Look up record" or "Look up Records". The "sys id" and the record  is available the in the table. But in the flow I'm getting no record found.

Adding screenshot for reference

Flow Action screenshot

Table Record screenshot

Thanks Inadvance

[SANDEEP28]

@Srinivas Chinn1 Share you flow designer step screenshot here

[Srinivas Chinn1]

Here

I'm getting record sys id in flow variable then I'm matching in the lookup records action

Here condition

[SANDEEP28]

@Srinivas Chinn1 Instead of flow variable, can you try to simply put sys id there and check for testing Also How are you setting sys id in flow variable ?

[OlaN]

Hi,

I can see that the record you are referencing is part of a scoped app.

What scope is the Flow executing from? Does it have access to your scoped app?

Does the user executing the Flow have access to your scoped app?

Does the user have access to the record?