Hide Attachment on Native UI
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09-24-2026 04:17 AM
Hello Folks,
I would like to know if there is a supported way to hide the Attachments button/icon on a ServiceNow Native UI Catalog form without using DOM manipulation. I’m specifically referring to the Native UI and not Service Portal.
Any guidance or assistance would be greatly appreciated!
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09-24-2026 05:18 AM
not possible without DOM manipulation in native.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-24-2026 08:31 PM
Hi @dmahendran
In the native UI, hiding the native Catalog paperclip relies strictly on DOM manipulation within the client script.
Without using DOM manipulation, this cannot be achieved.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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09-24-2026 10:42 PM
Hi @dmahendran
DOM manipulation is the only way to hide it dynamically in the Native UI.
Happy to help! If this resolved your issue, kindly mark it as the Correct Answer ✅ and Helpful and close the thread 🔒 so others can benefit too.
Warm Regards,
Deepak Sharma
Community Rising Star 2025
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09-24-2026 11:03 PM
hi @dmahendran ,
in Native UI, hiding the Attachments button/icon without DOM manipulation is not possible
Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya
