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How to change the message on the bell icon in workspace notification

Chitradevi G1
Tera Contributor

We have notification which will be appeared in the bell icon which is a notification can be seen while working in workspace.

by default its showing the short description, but in our table we dont have short description. where do we configure/change this text on the display of notification. pls suggest.

1 ACCEPTED SOLUTION

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

I think they are still considered "Notifications", but they are called "Provider Notifications". 

 

You can find them under System Notification >> Provider >> Notifications 

 

MORE INFO

https://docs.servicenow.com/csh?topicname=create-provider-notification-using.html&version=latest

 


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Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow

View solution in original post

2 REPLIES 2

Chitradevi G1
Tera Contributor

ChitradeviG1_0-1725422143902.png

 

WORKFLOW-COWBOY
ServiceNow Employee
ServiceNow Employee

I think they are still considered "Notifications", but they are called "Provider Notifications". 

 

You can find them under System Notification >> Provider >> Notifications 

 

MORE INFO

https://docs.servicenow.com/csh?topicname=create-provider-notification-using.html&version=latest

 


--------------------------------------------------
Workflow Cowboy
LinkedIn: https://www.linkedin.com/in/dalestubblefield/
YouTube: https://www.youtube.com/@starlordnow