Virtual Agent topic is not visible
I have created one topic for virtual agent but in the chat section topic is not visible.
Forum Posts
Resolved! Device42 Plugin for PDI
Hi,Can I get a Device42 plugin for my PDI? It is not showing in plugin section.
script includes
Which of the following is true about script Include? a. Only one function can be stored in a classless script include b. A centralized location for reusable functions c. A class-less script is callable from client side d. Most are called from client ...
Collapse Component doesn't seem to work in Xanadu
Hi, I am trying to add the Collapse component to the homepage of SOW. I am hoping to make a section collapsible and expandable. Like this: It seems like a simple component, but after adding it and adding some content, the arrow to expand and collapse...
UI Action
Criteria - As an employee, I want the system to suggest me a workspace adjacent to workspaces booked by my team members This is my form
Resolved! Where to change the system time zone ?
Hi ALL! I have a simple question about the timezone. When I use the code below to show a date and time, in which timezone is it displayed (seems like UTC)?Can we change the system timezone, and if so, where can we change it? var gdt = new GlideDa...
How to show "Submit for Review" button in email and make Manager Remarks mandatory?
Hi Community,I have created a custom approval table in ServiceNow where I’ve added a "Submit for Review" button on the form. I also send an email notification to the manager for action. I want to show a "Submit for Review" button or link inside that ...
Official permission differences between Enterprise and Starter licenses
Hello,I'm currently researching ServiceNow licenses for potential future use (we don't have a license yet) and would like to clarify the differences in permissions between the **Enterprise License** and **Starter License**. Specifically, I'm wonderin...
Resolved! Analysts can't see Email Templates of their scope in Compose Email
We are working with the Data Loss Prevention application and its DLP IR Analyst Workspace. For DLP Analysts (sn_dlir.analyst) we would like to utilize the OOTB feature of composing emails from incidents and applying email templates for that. But ther...
Resolved! Workspace List view issue
Hi,There is a workspace called "IT Remediation Workspace".Here , under the list view i have 2 sections1. Remediation tasks 2.Impacted Assests1. In Remediation tasks section i have the records which gives an error "Record not found" when i try to open...
problem in pdi
Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.
i want to pull the report of incidents opened in last 4 hrs, 8 hrs and 12 hrs on PA workspace
On performance analytics workspace dashboards , i want the show the incidents with last 4 hrs , 8hrs and 12 hrs.OOB , i could see last 1 hr and last 3 hrs .. how can i add those in calender to filter accordingly .
Resolved! difference between getValue() and setDisplayValue()
Hi everyone,I’m currently learning ServiceNow and got confused between the usage of getValue() and getDisplay() methods in scripts.Can someone clearly explain:What is the difference between getValue() and setDisplayValue()?Thanks in advance!
Trying field level ACL, but fields in section is not visible
When, I'm trying the field level acl, but the fields in section are not visible.Please me out on this. Thanks & RegardsUtsav
Resolved! in ServiceCatlog creating variable under type Specification
Current New instance below highlighted red fields are missing - how can i get ref and below other feilds. previous instance
