Hi Community,I’m working on a custom Workspace experience in ServiceNow, and I need help implementing the following functionality:In the right-hand corner of the Workspace form, I have a custom UI action labeled “Transfer Case to GPS.”When a user cli...
Has anyone has success with Jira and ServiceNow change management form? I would like the users to use the Jira form to open a ServiceNow change request. Thank you for your help.
Hi All,Currently we are facing an issue with home page in portal configuration on ui builder and app shell is portal . we are not able to configure banner Announcement on Homepage in UI Builder, In our requirement, we developed this using the Data Br...
Purpose:The guide explains how to automatically and efficiently delete old or unwanted data from a table in ServiceNow using a feature called Auto Flush (Table Cleaner).How It Works:Auto Flush deletes records in batches, so it doesn’t slow down the s...
Hi the response SLA is not running for the incidents, it is showing as 0% even after some time, can anyone please give me the solution for this.screenshot is attached here, please refer it.
Hello, I have been trying to access my PDI for the past week, but each time I try I receive a message stating that the environment was unable to be woken up. Are there any other steps available to restore access to my PDI? Any help or suggestions wo...
Hello Developers,I need to create the schedule job for hr case and condition it should run on Monday to Friday excluding holiday.Thanks
Hi Everyone,-I want to hide some unwanted catalog item from sub topic of "service catalogue" parent topic from service portal>-I have added below screenshot which i want to hide some catalog item from sub topic: -In above screenshot "service catalogu...
Currently, when we open our "sys_ui_message" table ,then we are having two records whose key is "between" and language is "Deutsch". Now, when I see the difference between this record i can see the code field is filled with some values,.Can I know d...
We can L1 L2 L3, L1 can't see any cases in L3 and L3 can't see any cases in L3. How to sync the comments from L1 to L3 and L3 to L1？ Is the setworkflow =false can avoid the before query？
Hi All/ @Sandeep Rajput ,In our instance we have seen Employee Form collect input but those field value not populated correctly. It is not happening for every cases but some case we have see. If we see "asmt_assessment_instance" table and open the re...
Hello Everyone,I have one scenario where I am getting stuck need suggestions on thisScenario:There are three assignment group Assignment group 1 , Assignment group2 , Assignment group 3.Assignment group 1 has - pipeadmin roleAssignment group 2 has ...
Hi Everyone,I have below SAM requirement so please help me to create flow designer - - To automate the Device Transfer process through a master flow, so that software licenses are removed from the old device when ownership changes and appropriate tas...
Hi Everyone, -How to Install Integration Hub Plugin. -Can someone mentioned Installed steps from start to end. when i was tried it ask me to login on ServiceNow which is mine PDI one and that is wrong i guess.