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07-04-2023 04:47 AM
Hii Everyone,
Suppose in a incident I have created a new field name as "first assigned to" and prior to this there is already a field name as "assigned to" (we all know).
So, Scenario is like--
When we create a new incident and if something some value is given in "assigned to" for the first time , then Save.
After that if we change the value of "assigned to" for 3, 4 times.
So, now I need the very first value which was given to "assigned to" field to "first assigned to".
Please provide a solution for this.
Thanks
Utsav
Solved! Go to Solution.

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07-04-2023 05:32 AM
First Assigned to should be of type 'Reference' and refer sys_user table.
If you want it as string then clear Action sections and user script part and put below line:
current.u_first_assigned_to = current.assigned_to.getDisplayValue();
Thanks
Anil Lande

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07-04-2023 05:32 AM
First Assigned to should be of type 'Reference' and refer sys_user table.
If you want it as string then clear Action sections and user script part and put below line:
current.u_first_assigned_to = current.assigned_to.getDisplayValue();
Thanks
Anil Lande