How to remove carousel on SOW homepage.

siddhi sawant
Tera Contributor


The homepage has a carousel section .
I want to remove that carousel and instead display three or four reports at the top of the homepage.

After that, with the rest arranged below.

Can anyone please guide me on how to configure this layout


siddhisawant_0-1761208857222.png

This is the layout I want(PDI screenshot):

siddhisawant_1-1761209564161.png

 

6 REPLIES 6

RaghavSh
Kilo Patron

@siddhi sawant Go to UI builder and look for "service operations workspace" experience.

Under this experience you will find homepage ( multiple based different personas).

 

You can deactivate the one you are interested in and create its variant and add or remove the components as per your need.

 

Refer : https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-... 

 

You can refer this or refer any other community document, there are multiple related to SOW homepage.
Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

@siddhi sawant Was this helpful?


Raghav
MVP 2023
LinkedIn

Bhuvan
Giga Patron

@siddhi sawant 

 

Go to UI Builder -> Experiences -> Service Operations Workspace

Bhuvan_0-1761216460970.png

Open URL Path /home and go to Editor tab. You cannot edit default landing page 'Event Management Landing Page'. Create a new page variant and edit the layout to arrange as per your requirements

Bhuvan_1-1761216530456.png

For example, below is a page variant

Bhuvan_2-1761216629837.png

From the /home URL path, make the default page as inactive from Availability checkbox and make variant page created as the active one with lower order. Now when you go to Service Operations Workspace, you will see variant page as per our design.

 

This is a customization and will create technical debt. Customize it only if it is a mandatory business requirement.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Ankur Bawiskar
Tera Patron
Tera Patron

@siddhi sawant 

This is OOTB behavior.

I will recommend to stick to it.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader