I want to automatically update the list in the portal created in App Engine Studio when a record is

Yuuki Tamori
Tera Contributor

We have created a portal landing page in App Engine Studio that includes a "List - Simple" component.
We would like to discuss this with you.

 

■ Objective
I want to update the list whenever a record in the list is updated, without having to press the update button.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Yuuki Tamori 

 

Your information is not clear and look like you need a ready made solution. Please let us know what you build and where you stuck. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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@Dr Atul G- LNG

 

Thank you for your response.
You are right, I should have included a more specific question. Let me state my question again here.

 

We have created a portal screen in App Engine Studio with a landing page like the attached image.
We would like to ask a question about the "List - Simple" component below the image.

 

■Current Status
The list component uses a "fixed filter" to display only records of a specific State.

 

■To Be
When the status of a record displayed in the list is changed on another screen (e.g., form screen), we would like to automatically refresh the list and not display the record whose status has been changed, even if the refresh button in the browser or list component is not pressed.

Hi @Yuuki Tamori 

 

When the status of a record displayed in the list is changed on another screen (e.g., form screen), we would like to automatically refresh the list and not display the record whose status has been changed, even if the refresh button in the browser or list component is not pressed.

 

Atul: You need a real time update. and I doubt this can be so easy and straight forward here. A human action is must to get the latest update from backend. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Paige Duffey
ServiceNow Employee
ServiceNow Employee

It sounds like you are looking for a record watcher. I would check out this article talking about the Record Watcher data resource here: https://www.servicenow.com/community/next-experience-articles/how-to-use-amb-record-watcher-in-servi...

 

I believe you should be able to set this up to watch your table, and then when a record on that table is changed *do a thing*, whether that's refresh the data, etc.