The App Engine plugin has been installed, but it is not appearing in the menu.

[Sachintha]

Hi,

I have installed the app Engin plugin in the Dev instance, but it does not appear in the menu. We have a valid subscription as well.

[Maik Skoddow]

Hi

first try to open AES directly via URL /now/appenginestudio

If no AES is coming, there is an issue with the installation. Maybe you restart the installation. If not raise a support ticket.

Otherwise, call /cache.do to empty caches. If this doesn't help log out and log in again.

Maik

[Sachintha]

Thanks for your quick response.

I tried all three methods but still not showing.

[Aman Kumar S]

Ideally it should, try below troubleshooting steps:

1. Open your DEV instance in a new browser and lookup app engine studio in app nav

2. Check if installation has been successfully completed or there's any error.

3. Raise HI ticket for SN to examine what went wrong.

[Sachintha]

Thank you for your reply. I submitted a support ticket, and there was an installation issue.