In problem form, How to make Assigned to field non-mandatory ?

[VaishakP1978942]

While Clicking on the Assess button in problem form Assigned to field is getting mandatory. I want to make that as non-mandatory. How to do that ?

Thanks in advance.

[Omkar Mone · Accepted solution]

There is a data policy that is responsible to make this mandatory. 

You can look to ammend conditions if its required.

[VaishakP1978942]

Thank you so much Omkar🙂

[Ankur Bawiskar]

@VaishakP1978942 

the UI action is calling a UI page and within that Assigned to is mandatory

did you check the UI page code?

Please share that

Also this UI action is not OOB I believe.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@VaishakP1978942 

It could be possible that the UI action opens up a particular problem view and in that view the Assigned to is mandatory

Please check that UI policy and ensure you handle it correctly

If my response helped please mark it correct and close the thread so that it benefits future readers.