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In problem form, How to make Assigned to field non-mandatory ?

VaishakP1978942
Tera Contributor

While Clicking on the Assess button in problem form Assigned to field is getting mandatory. I want to make that as non-mandatory. How to do that ?

VaishakP1978942_0-1735191675271.png

Thanks in advance.

1 ACCEPTED SOLUTION

Omkar Mone
Mega Sage

There is a data policy that is responsible to make this mandatory. 

 

OmkarMone_0-1735192327565.png

You can look to ammend conditions if its required.

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @VaishakP1978942 

 

May I know why you want to make it non mandatory, it can hamper the problem process as well.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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