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‎12-25-2024 09:43 PM
While Clicking on the Assess button in problem form Assigned to field is getting mandatory. I want to make that as non-mandatory. How to do that ?
Thanks in advance.
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‎12-25-2024 09:53 PM
There is a data policy that is responsible to make this mandatory.
You can look to ammend conditions if its required.
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‎12-26-2024 01:58 AM
May I know why you want to make it non mandatory, it can hamper the problem process as well.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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