In Service operations workspace when time out is completed , how to create a incident or task

[Ramya Sree]

In Service operations workspace when time out is completed , how to create a incident or task.

[Dr Atul G- LNG]

Hi @Ramya Sree 

Could you please provide some more details, what is time out here? Is the session logged out or time out due to integration failure?

[Ramya Sree]

Hi @Dr Atul G- LNG ,

Here when the time is out , how to create incident or task using Advanced work assignment

[Dr Atul G- LNG]

Hi @Ramya Sree 

Sorry mate no idea on this.