In Service operations workspace when time out is completed , how to create a incident or task

Ramya Sree · ‎09-02-2024

In Service operations workspace when time out is completed , how to create a incident or task.

Dr Atul G- LNG · ‎09-02-2024

Could you please provide some more details, what is time out here? Is the session logged out or time out due to integration failure?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ramya Sree · ‎09-02-2024

Hi @Dr Atul G- LNG ,

Here when the time is out , how to create incident or task using Advanced work assignment

Dr Atul G- LNG · ‎09-02-2024

Hi @Ramya Sree

Sorry mate no idea on this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************