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In Service operations workspace when time out is completed , how to create a incident or task

Ramya Sree
Tera Contributor

‎09-02-2024 05:07 AM

In Service operations workspace when time out is completed , how to create a incident or task.

 

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-02-2024 05:22 AM

Hi @Ramya Sree 

 

Could you please provide some more details, what is time out here? Is the session logged out or time out due to integration failure?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ramya Sree
Tera Contributor
In response to Dr Atul G- LNG

‎09-02-2024 05:34 AM - edited ‎09-02-2024 05:41 AM

 

 

RamyaSree_0-1725280892817.png

 

Hi @Dr Atul G- LNG ,

Here when the time is out , how to create incident or task using Advanced work assignment

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Ramya Sree

‎09-02-2024 05:37 AM

Hi @Ramya Sree 

 

Sorry mate no idea on this.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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