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Is it possible to load data from zipped file ?

kozy_f
Tera Expert

I found a check box "Zipped" on Data source form but is it possible to load data into import set table from a zipped file ? I tried my self creating a zipped CSV file but it's not working.

1 ACCEPTED SOLUTION

SanjivMeher
Mega Patron

Are you using MacOS to convert to Zip? It is a known issue then.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758356

 


Please mark this response as correct or helpful if it assisted you with your question.

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4 REPLIES 4

SanjivMeher
Mega Patron

Are you using MacOS to convert to Zip? It is a known issue then.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758356

 


Please mark this response as correct or helpful if it assisted you with your question.

@SanjivMeher 
Thank you for sharing. Unfortunately I'm using Windows native zip function.. is it supposed to be able to import zip file through import set if I check zipped on ?

Based on my research, it should be possible. Havent tried it though. Example, below KB says about loading zip and failing. What exact error are you getting?

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0866563

 


Please mark this response as correct or helpful if it assisted you with your question.

@SanjivMeher 
Thank you for your FB. It was my misunderstanding, your suggestion was correct one our team member was using MacOS.