Is there a Notification for new version of Application is available?

ohohlansky
Tera Expert

In Application Manager, aside from the green "Update available" message on the tile, is there a way to get notification via email or other forms of communication if a new version of the application is now available? Similar to what we receive during Family Upgrade, AHA, Patching, etc.

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ohohlansky 

 

No, there is no such notification available or sent by SN. The only option go to the admin console and see what plugins need to update. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Are you sure @Dr Atul G- LNG? I regularly get emails like this, advising of app updates:

 

SimonHendery_0-1739516963431.png

Ohh, .. but I never get it, even though I have customer portal access too. Are any settings you recommend to cross check?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Good question @Dr Atul G- LNG - I don't know, but I'll see if I can find out!

 

 I have a feeling they are only sent to the person who actually installed the particular app, but I don't know that for sure.