Is there a Notification for new version of Application is available?

[ohohlansky]

In Application Manager, aside from the green "Update available" message on the tile, is there a way to get notification via email or other forms of communication if a new version of the application is now available? Similar to what we receive during Family Upgrade, AHA, Patching, etc.

[Dr Atul G- LNG]

I did it for my customer but still not gotten email , will wait for an update @Simon Hendery 

[ohohlansky]

I also want to know how you set it up or get notified.

I created a HI Case and this is the response I get:

Issue:
• You would like to know if there is any option to receive notification via email or other forms of communication if a new version of the application is now available.

In Application Manager, aside from the green "Update available" message on the tile, is there a way to get a notification via email or other forms of communication if a new version of the application is now available?

Solution Proposed:
• Unfortunately, ServiceNow doesn't have a specific, built-in alert system for plugin/application updates yet.

• The only option is to follow the below instructions to see that Updated version available.

1. Navigate to the Application Navigator.

2. Search for and select the "Plugins" module.

3. In the Plugins list view, you can apply a filter to display only the plugins that require an update.

a. Click on the filter icon (funnel-shaped) on the top-right corner of the list view.

b. In the filter conditions, you can add a condition like "Update Available" is true or "Status" is "Update Available".

c. Apply the filter.

This will display a list of plugins that require an update in LIST view.

Next Steps:
• If you have any further questions or need additional assistance related to this case, please do not hesitate to reach out. We are happy to help.

• If the issue is resolved, kindly consider closing the case by clicking on "Accept Solution."

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