Issue with the Else block in ServiceNow flow

jay_15
Tera Contributor

Hello, 

 

I am facing strange issue where Else block is erroring out in flow designer without even going inside the else steps. Request for help

The If condition is evaluated false resulting in Else block, but then the flow simply fails with error.

 

jay_15_0-1736998438135.png

 

Encountered error executing instruction: GetFlowOutputsInstruction{id=92, io=Io{input={__quick_api_execution=RefOrValue{value=c19o.__quick_api_execution, isRef=true}, __fail_on_error=RefOrValue{value=true, isRef=false}, __dont_treat_as_error__=RefOrValue{value=c19o.__dont_treat_as_error__, isRef=true}, __state=RefOrValue{value=c19o.__state, isRef=true}, context=RefOrValue{value=c19o.context, isRef=true}, __sub_flow_id=RefOrValue{value=c19o.__sub_flow_id, isRef=true}, wait_for_completion=RefOrValue{value=true, isRef=false}, __action_status__=RefOrValue{value=c19o.__action_status__, isRef=true}, __context_state=RefOrValue{value=c19o.__context_state, isRef=true}}, output={__quick_api_execution=c19o.__quick_api_execution, __dont_treat_as_error__=c19o.__dont_treat_as_error__, __state=c19o.__state, __sub_flow_id=c19o.__sub_flow_id, __action_status__=c19o.__action_status__, __context_state=c19o.__context_state}, defaultOutput={}}}, errorMessage:No Record Found, errorCode:1

 

Thanks,

Jaydeep

2 REPLIES 2

kcannam
Mega Contributor

@jay_15 ,

 

Hello, have you found any solution as I am facing same issue, 

Brian15
Tera Guru

I'm also looking for a solution to this issue.