Lists and filters session validate Task

[jakkanimath]

followed the steps as it is , where am going wrong please correct and help me moving forward.

thank you 

[Dr Atul G- LNG]

Hi @jakkanimath 

You need to validate this using a Platform User account.

It looks like you are currently validating it as System Administrator. Please impersonate a Platform User and validate the behaviour again, as the results may differ based on the user's roles and permissions.

[Tanushree Maiti]

Hi @jakkanimath 

1)validate each incident number ,category ,priority, and column in list view.

https://www.youtube.com/watch?v=YXFL_2WKHwk

https://www.youtube.com/watch?v=hwyPro0D3Bw

2) Ensure  you are doing this task via   impersonating Platform User,

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

result count should be 10 . 

Check the video with incident number and validate it.

[jakkanimath]

thank you @Tanushree Maiti @Dr Atul G- LNG 

[Ehab Pilloor]

Hi @jakkanimath,

Have you followed instructions while impersonating Platform User? 

Check out detailed steps if you are confused.

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

Kind Regards,

Ehab Pilloor

https://www.youtube.com/watch?v=YXFL_2WKHwk