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task validation issue

Rishavemail
Kilo Explorer

I have completed all the task instruction but its still not validating my task its give failed with this below message 
Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Cr...

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Rishavemail 

 

1)validate each incident number ,category ,priority, and column in list view.

 

https://www.youtube.com/watch?v=YXFL_2WKHwk

https://www.youtube.com/watch?v=hwyPro0D3Bw

 

2) Ensure  you are doing this task via   impersonating Platform User,

 

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

 

result count should be 10 . 

Check the video with incident number and validate it.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Tanushree Maiti
Tera Patron

Hi @Rishavemail 

 

1)validate each incident number ,category ,priority, and column in list view.

 

https://www.youtube.com/watch?v=YXFL_2WKHwk

https://www.youtube.com/watch?v=hwyPro0D3Bw

 

2) Ensure  you are doing this task via   impersonating Platform User,

 

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)

 

result count should be 10 . 

Check the video with incident number and validate i

 

Refer:  https://www.servicenow.com/community/app-engine-forum/lists-and-filters-task/m-p/3544915

https://www.servicenow.com/community/app-engine-forum/lists-and-filter-task-not-validating/td-p/3557...

https://www.servicenow.com/community/sysadmin-forum/lists-and-filters-task/m-p/3552097

https://www.servicenow.com/community/training-and-certifications/lists-and-filters-task-failed/m-p/3...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Lists and Filters​ Task | Lists and Filters Module | Welcome to ServiceNow | Virtual Internship Link of the Module :- ...
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