Multilingual Email

Keerthana chama
Tera Contributor

I have to send a notification mail with English and Thai in one sentence.
For example,  "สวัสดี, I am a Servicenow Developer. ขอบคุณ!
But, when I send the mail in outlook/similar sites, it's showing the English Version as normal readable size but Thai words are very small and hard to see.
Is there any solution for this problem or the only option I have is to increase the overall font size of the line?
(Currently, I am using this tag <p><span style="color: #132232; font-size: 10pt;"><strong>"สวัสดี, I am a Servicenow Developer. ขอบคุณ!" </strong></span></p>)

1 REPLY 1

_navin9898
Tera Expert

Hi @Keerthana chama 

With regards to the issue mentioed, you need to change default font size of the outbound email as described in below article:

How to change the default font-family and font-size for email notifications - Support and Troublesho...

Please let me know if you find this helpful.

 

Best Regards,

Navin