On service portal child topic catalog item is visible under parent topic

rmaroti
Tera Contributor

Hi Everyone,

 

In the Service Portal, when I click on a parent category, It is showing all catalog items from its child categories under the parent category.

rmaroti_0-1750235832583.png

 

In the above screenshot, there is a parent topic called "Service Catalogue" with three child categories highlighted:

  1. Linux Software

  2. Mac OS Software

  3. Windows Software

However, the catalog item "Ammoniate (Linux)", which belongs to the child topic "Linux Software", is also showing under the parent topic "Service Catalogue", which is incorrect.

Can anyone suggest how to fix this issue?

 

 

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