preview attachment instead of downloading

[Deepu9997]

I had attached a attachment to the form and attachment url is autopopulated in attachment url field but when i click on url it was downloading but we need to preview it instead of downloading

[Sandeep Rajput]

@Deepu9997 Please refer to this documentation https://www.servicenow.com/docs/r/servicenow-platform/document-management-services/view-attachment-d... to know how can you enable document viewer for certain document types.

Hope this helps.

[Tanushree Maiti]

Hi @Deepu9997 

You can check this ServiceNow doc and give a try.

https://www.servicenow.com/docs/r/platform-user-interface/enable-document-viewer.html

https://www.servicenow.com/docs/r/servicenow-platform/document-management-services/Documentviewer.ht...