Questions about Controlling Multiple Microsoft Tenants with Flow Designer

[masaki_ogawa]

I am looking for insights on integrating ServiceNow CSM with multiple Microsoft tenants. Specifically,

I would like to know if it is possible to control multiple Microsoft tenants using Flow Designer in this setup.

I understand that it is feasible to integrate and control a single Microsoft tenant,

but I am curious if there are any challenges or limitations when it comes to managing multiple tenants simultaneously.

Any guidance or experiences related to this would be greatly appreciated!

Thank you!

[Kieran Anson]

Can you describe what you mean by "control". Are you wanting to manage users in Entra via a spoke? Integration with MS Teams across multiple tenants? Manage azure resources?

[masaki_ogawa]

Thank you for your reply.

By "control," I mean performing operations on Teams and Azure using spokes.

[Kieran Anson · Accepted solution]

Yes, when using spokes you can setup connection aliases that allow you to use connection and authentication details specific to your requirements. Each alias could align to a tenant in your use case