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Recipient List built on Solution ID field

MatthewS6197566
Tera Contributor

‎11-21-2025 04:54 AM

Good day

I am looking to create a recipient list based on unique form on below condition builder is like so
Solution ID = XXXX
or 
Solution = XXXY
The template provided only requests sys_ID and email 

Please advise if a custom template is needed to fuflil this request

MatthewS7858639_0-1763729494610.png

 

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Kieran Anson
Kilo Patron

‎11-22-2025 07:48 AM

Can you clarify your ask? What is your expected outcome? I'm unsure what is meant by "The template provided only requests sys_ID and email"

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