This scope is already taken by another application

[彦朱]

After I clicked [Release Instance] to release my instance, I requested a new instance.

But I can't create any new Application in the new instance.

The error is:Unable to create this application. Go back to the create app experience and enter a different scope name. Details: Failed to create templated object, details: This scope is already taken by another application

Now the old instance has been released, I can't use sys_scope.list to clear old scope. And I have entered different combinations of names, but I am still getting the same error message. How to resolve the issue?

[彦朱]

Thanks for your answer.

I tried to create application by sys_scope.list, but it doesnt work.

[Bhuvan]

@彦朱 

I believe there is an issue with your instance. Below article could help and option#4 is tried and tested method for a workaround especially for lab tasks

https://www.servicenow.com/community/developer-articles/ui-framework-component-error-this-scope-is-a...

If possible, release the instance and get a new one and try again.

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[彦朱]

I tried release instance,  reset and wipe instance, over 5 times，doesn't work at all.😥

[Bhuvan]

@彦朱 

Submit a now learning support case and hopefully the team can help to resolve the issue

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

Typically they respond on same day and help with resolution.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Ankur Bawiskar]

@彦朱 

the message clearly says this scope is already taken.

Search in sys_scope and see if it's already present, if yes then give different one for yours

If my response helped please mark it correct and close the thread so that it benefits future readers.