unable to access instance

sritesh154 · ‎07-18-2025

GlideFather · ‎07-18-2025

hey @sritesh154 go to developers, click change user role and select admin

EDIT: step by step:

Navigate to: http://developer.servicenow.com/dev.do
Login > Click right upper corner:
Change User Role > Admin
- Confirm

Retry your access now

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This reply is 100 % GlideFather and 0 % AI

Dr Atul G- LNG · ‎07-18-2025

Hi @sritesh154

No need to worry.

Log back into developer.servicenow.com
Go to your profile
On the left side, open the Instance Recreate section
Select Change User Role
Change the user role from AES to Admin
Save your changes
Log out and then log back into your PDI instance

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Nikhil Bajaj9 · ‎07-18-2025

Hi @sritesh154

Agree with Kamil and Atul that you need to change your role to Admin from developer site then it will be ok.

Regards,

Nikhil Bajaj

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Nikhil Bajaj

ServiceNow Rising Star-2025