User name breaks mid-word in ESC portal header (desktop UI issue)

SoumyaS80315046
Giga Contributor

We are facing a UI issue in the ServiceNow ESC portal header/profile section on desktop view. The user name displayed in the header is breaking incorrectly across multiple lines, with the text splitting mid-word instead of wrapping or displaying cleanly. This causes inconsistent and unpolished UI behavior, especially for longer user names. The expected behavior is that the user name should remain on a single line wherever space allows, and if the available space is limited, it should gracefully truncate (for example, using ellipsis) rather than breaking mid-word. 

1 REPLY 1

GlideFather
Tera Patron

Ahoy @SoumyaS80315046,

 

be sure to have some dummy data to avoid sharing sensitive data that can be used publicly and provide a screenshot to better understand what exactly is broken. From the description it is not entirely clear to me.

Thanks!

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