We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

User name breaks mid-word in ESC portal header (desktop UI issue)

SoumyaS80315046
Tera Contributor

We are facing a UI issue in the ServiceNow ESC portal header/profile section on desktop view. The user name displayed in the header is breaking incorrectly across multiple lines, with the text splitting mid-word instead of wrapping or displaying cleanly. This causes inconsistent and unpolished UI behavior, especially for longer user names. The expected behavior is that the user name should remain on a single line wherever space allows, and if the available space is limited, it should gracefully truncate (for example, using ellipsis) rather than breaking mid-word. 

1 REPLY 1

glideFather
Tera Patron

Ahoy @SoumyaS80315046,

 

be sure to have some dummy data to avoid sharing sensitive data that can be used publicly and provide a screenshot to better understand what exactly is broken. From the description it is not entirely clear to me.

Thanks!


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---