User not able to view FLOW/FLOW action execution details

[test0413]

We have upgraded to Xanadu yesterday and since then user not been able to view FLOW/FLOW action execution details.

Getting the below error when trying to access execution details: The action details for this flow have been removed by security constraints.  (image attached below)


Thank you!

[Edoardo M]

Hi @test0413,

Please try with the following settings: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1633498

BR,

Edo

[Gary Kakazu1]

The support site says I do not have access to this article. Is this available only internally?

I'm getting the same message as the original poster.

[aruncr]

Hi @Edoardo M ,

The support site says I do not have access to this article. Can you let us know what are the settings that we need to try to fix the issue.

Thanks

[Sandeep Rajput]

@test0413 A similar issue was reported here https://www.servicenow.com/community/virtual-agent-forum/error-the-action-details-for-this-flow-have...