Warning Status of Agent Client Collector

[MuthanaS]

Hello Everyone

May I know what does "Warning" Status means in Agent Client Collector?

[Severin Launiau · Accepted solution]

@MuthanaS: the "warning" status normally happens when the agent heartbeat wasn't received by the MID at the expected time, i.e. when the agent gets disconnected. This is expected when the laptop Internet connection is unstable or when the OS goes to hibernation. If you suspect this is a wider issue, the usual is that a firewall (or just the load-balancer) between the agent and the MID endpoint closes the TCP connection on both ends. To fix that, adjust the TCP connection timeout to a value that is above the agent heartbeat (60s).

You can find more information in KB1122613 on these topics.

[MuthanaS]

Well noted. Thanks a lot Severin